![]() They claim that to be miscommunication with the towing company and neither compensate nor apologize for everything that happened to your car. The apartment office will tow your AWD vehicle away even if you registered your car with them and put the plate number on the contract. My neighbors got so many scratches on their cars and couldn't find one to account for the damage. If you have a pretty decent vehicle and plans to live here, it is better for you to get a garage. We really appreciate him for coming to fix our heating 4:30am early in the morning when all of us were shivering in our bedrooms due to lack of heat. The gentleman who works for the river's edge emergency hotline is super nice and helpful. Unfortunately, my apartment does not have sufficient heating in winter and temperature drops below 70. The heating system varies a lot among apartments in River's Edge. It is super scary if you go there and dispose garbage late at nigh t. Also, the light in the garbage room around 700 is always out. We suffer from frequent water and electricity outage (the longest electricity outage lasted over 7 hours and it was on a Friday night, and the electricity recovered on 4am Saturday morning). The only good aspect of living here is your delivery packages are safe, unlike most neighborhoods around Troy. I've been living here for over a year and am really disappointed. All in all I would definitely say 5/5! Happy we chose here. We went from renting multi family homes to this being our first complex and I definitely never want to live outside of a complex after this. They just opened the pool and my kids love it. Their on site stuff is an added bonus - like the gym and pool. If you have any issues in your apartment they send someone immediately to fix it/look into it. We had a few questions/concerns our first week and they answer every time you call. Can’t say enough about all the staff who helped us so far especially Rachel. Upon move in, they give you good instruction on where to park, and lots of advice - things other people did to make their move easier etc. They explain everything to you prior to making any decisions about your move so there aren’t any surprises. The apartment tours are through and not rushed. The application process is simple and swift. We looked at a few other complex’s (no sister properties to this one as they were pretty full) and I will say this one was by far the easiest and best to work with since day 1. My husband, I and my daughter moved in May 1st. I waited a month before I wrote my review to make sure it was accurate and consistent with my experiences so far.
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